Fraud Warning Disclaimer
Due to some technical problems in our online booking portal , it has been observed that many valuable customers and tourists are facing problem in getting confirmation about their online bank transaction (payment)for tourist lodge room booking. Taking advantage of this problems/situation there are certain individuals who publicised /upload their mobile number in a fake Tripura Tourism website to lure customers/ tourists to call them up. They may falsely present themselves as our employees. Under this false pretence, they might try to gain access to your personal bank information or to acquire money or other valuables from you. The contacting individual for example, will inform you that your online payment card details regarding tourist lodge room booking could not be found in the server and hence you are requested to provide your ATM details or other Rupay card to solve the problems.
These claims and offers are fraudulent and invalid and you are strongly advised to exercise great caution when you call up such phone number or receive call from such person. Be very mindful of such scams.Please note that Tripura Tourism (TTDCL)will never ask you for your personal bank details. In any case, please disregard any demand or request for providing personal bank details etc. that you believe is or might be fraudulent or suspicious.
Upon receiving a suspicious call immediately get in touch with us via email- tripuratourism09@rediffmail.com and additionally notify the police or other competent authority.
Please also note that under no circumstances shall Tripura Tourism (TTDCL),Agartala be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these imposters.